Shipping & Returns

Simple delivery, right across Australia.

Shipping

We offer free shipping Australia-wide.

Delivery timeframe

Orders generally arrive within approximately 3-5 business days. Delivery times can vary for remote locations, public holidays and peak periods.

Dispatch address

Orders are dispatched from:

VELLORA LIVING PTY LTD
54 Wadley Street
MACGREGOR QLD 4109
Australia

Returns

If you need to request a return, email edwin@velloraau.com before sending the parcel. Include your order number and the reason for your request so we can confirm eligibility and provide the correct instructions.

Please wait for our confirmation before sending anything back. Approved returns should be addressed to:

VELLORA LIVING PTY LTD
54 Wadley Street
MACGREGOR QLD 4109
Australia

Damaged or incorrect items

If your item arrives damaged or is not what you ordered, email us as soon as possible with your order number and photos of the item and packaging. We will review the issue and guide you through the next step.

Need help?

Contact edwin@velloraau.com for any delivery or returns question.

VELLORA LIVING PTY LTD. ACN 700 995 179.